Making Risk Flow | The Future of Insurance
Making Risk Flow is a podcast powered by Cytora. This insurance podcast is designed to bring clarity, know-how and inspiration in driving digital transformation for commercial insurers, paying particular attention to the automation of risk processing. This podcast, led by industry veteran Juan de Castro as well as insurance change-makers, will showcase their learnings, challenges and solutions that have, or haven’t, worked for them. If you are embarking on leading a transformational project in your insurance company and want to make sense of it all - this podcast is for you.
To discover out more about digital risk processing, visit https://www.cytora.com
Episodes
65 episodes
Top 5 Episodes of 2024: No.3 - The GenAI Playbook: Guide to Insurance Transformation with Jacob Palmer
The countdown continues! As we approach the end of 2024, we’re revisiting the Top 5 Most Downloaded Episodes of the Year on Making Risk Flow.This week, we’re diving into No. 3, a thought-provoking conversation with Jacob Palmer...
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39:51
Top 5 Episodes of 2024: No.4 - The Major Trends on Insurance’s Horizon with Clive Buesnel
The countdown continues! As we approach the end of 2024, we’re revisiting the Top 5 Most Downloaded Episodes of the Year on Making Risk Flow. This week, we’re diving into No. 4, a fascinating conversation with Clive Bu...
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27:09
Top 5 Episodes of 2024: No.5 - How Lloyd’s is Embracing Digital Change in Insurance with Bob James
Welcome to a special end-of-year series on Making Risk Flow! As we count down the final weeks of 2024, we’re revisiting the Top 5 Most Downloaded Episodes of the Year. Each Tuesday, we’ll re-release one standout episode, starting with the fifth...
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36:24
AI Predictions for Global Insurance from Former AIG Executive, Johan Slabbert
In this episode of Making Risk Flow, host Juan de Castro speaks with Johan Slabbert, an Independent Senior Advisor for Insurance Advisory Partners, to delve into the transformative impact of AI and data analytics on the insurance industry. With...
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Season 6
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Episode 4
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31:53
Innovating Insurance: Aon’s Billion-Dollar Bet on Data | Jillian Slyfield, Aon
In this episode of Making Risk Flow, host Juan de Castro speaks with Jillian Slyfield, the Chief Innovation Officer at Aon, a global leader in risk management and insurance solutions, helping organisations tackle complex risks with innovative, ...
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Season 6
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Episode 3
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42:01
Beyond Theory: Unlocking Business Value with Complete Digital Risk Flows | James Wright, Henrik Bjørnstad and Jason Howes
In this special episode of Making Risk Flow, host Juan de Castro engages an esteemed panel of insurance industry experts during InsTech’s recent Beyond Theory event in London. The panel features James Wright, Head of Technology at Beazley; Henr...
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Season 6
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Episode 2
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38:10
Upskilling for the Future: Navigating Tech Change and Employee Engagement at Allianz | Bettina Dietsche, Allianz Group
Making Risk Flow is back for its sixth season! In the first episode of the new series, host Juan de Castro speaks with Bettina Dietsche, Chief People and Culture Officer at Allianz Group, one of the world's largest and most diversified insuranc...
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Season 6
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Episode 1
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38:02
[Greatest Hits] Actuaries and underwriters join forces in digital transformation | Jamie Wilson, Hyperexponential, and Simon Cooper-Williams, Markel
While we take a seasonal break over the summer, we're excited to bring you a special series of Greatest Hits episodes! These episodes highlight the most impactful discussions from past seasons of Making Risk Flow; offering both new listeners a ...
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38:42
[Greatest Hits] Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's
While we take a seasonal break over the summer, we're excited to bring you a special series of Greatest Hits episodes! These episodes highlight the most impactful discussions from past seasons of Making Risk Flow; offering both new listeners a ...
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36:14
[Greatest Hits] The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo
While we take a seasonal break over the summer, we're excited to bring you a special series of Greatest Hits episodes! These episodes highlight the most impactful discussions from past seasons of Making Risk Flow; offering both new listeners a ...
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45:10
Why Combined Ratio Is Holding Insurance Back | James Platt, Trimstone Partners
In the final episode of Season 5 of Making Risk Flow, host Juan de Castro sits down with James Platt, Co-Founder and Operating Partner of Trimstone Partners, a boutique strategy consulting business focused on supporting major strategic change i...
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Season 5
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Episode 14
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38:19
Building Customer-centric Models for Wholesale Brokers | Bob Gadaleta, Twin Maples Speciality
In this episode of Making Risk Flow, Juan de Castro speaks with Bob Gadaleta, Executive Vice President at Twin Maples Speciality, a new division of Starr Insurance designed to focus on serving mid-market businesses through wholesale brokers in ...
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Season 5
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Episode 13
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24:25
Leadership, Diversity and Data: How Hiscox Stays on Top in Insurance | Stephane Flaquet, Hiscox
In this episode of Making Risk Flow, host Juan de Castro speaks with Stephane Flaquet, the Group Chief Operations and Technology Officer at Hiscox. Stephane is a financial services professional with broad experience in all aspects of operations...
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Season 5
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Episode 12
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49:03
How Lloyd's is Embracing Digital Change in Insurance: Blueprint Two and Core Data Standards | Bob James, Lloyd’s
In this milestone 50th episode of Making Risk Flow, host Juan de Castro is joined by Bob James, the Chief Operating Officer of Lloyds. Bob is a seasoned senior insurance executive who has left an indelible mark on the insurance industry. He’s h...
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Season 5
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Episode 11
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36:24
Reinsurance's Digital Frontier: Data, AI and the Tech Wave | Emmanuel Clarke, BMS Group
In the latest episode of Making Risk Flow, host Juan de Castro speaks with Emmanuel Clarke. Emmanuel wears many hats, including serving as Chairman of the Board at the BMS Group and Compre Group, and as a Senior Advisor at McKinsey & Compan...
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Season 5
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Episode 10
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34:08
How Culture Fits Forge Innovation Partnerships in Insurance | Arslan Hannani, Travelers
In this episode of Making Risk Flow, host Juan de Castro is joined by Arslan Hannani, a Vice President at Travelers, to discuss the role culture plays in driving innovation in the insurance industry. With Travelers being a 165-year-old global i...
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Season 5
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Episode 9
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36:17
The Soft Side of the Soft Cycle | Tony Buckle & John Carolin, UWX
In this episode of Making Risk Flow, host Juan de Castro is joined by both Tony Buckle, former Chief Underwriting Officer of Allianz Global Corporate, and John Carolin, former CEO of B3i. Tony and John now work for UWX, a company set about reim...
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Season 5
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Episode 8
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41:53
Creating the Network Effect in Insurance | Bill Bloom, Aviva Canada
In this episode of Making Risk Flow, Juan de Castro speaks with Bill Bloom, a board member at Aviva Canada, Bamboo Insurance, and Foundation Risk Partners. Over his 28-year career, Bill has led the strategic direction at global insurers and con...
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Season 5
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Episode 7
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29:07
Data and Technology: The Major Trends on Insurance’s Horizon | Clive Buesnel, Former CEO of Tysers
This time on Making Risk Flow, host Juan de Castro is joined by Clive Buesnel, Managing Partner, International at Insurance Advisory Partners. Clive is a seasoned insurance industry expert, having held prestigious roles at Deloitte, Jubilee Gen...
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Season 5
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Episode 6
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27:09
Why Service is the Secret to Tripling Growth in Insurance | Neil Galjaard, Markel UK
In this episode of Making Risk Flow, Juan de Castro speaks with Neil Galjaard, Divisional Managing Director of Markel UK, a global specialty insurance provider. Neil has over 30 years of experience in the insurance industry and has held leaders...
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Season 5
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Episode 5
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33:03
Global Strategy and Operational Excellence in Insurance | Sufen Lim, TMK
In the latest episode of the Making Risk Flow podcast, host Juan de Castro interviews Sufen Lim, Senior Vice President at Tokio Marine Group. With over a decade of experience spanning investment banking to her current role, Sufen offers a uniqu...
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Season 5
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Episode 4
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30:34
The Softening Market: Challenges and Opportunities for Insurers | James Anderson, EY
In this episode of the Making Risk Flow podcast, Cytora’s Juan de Castro is joined by James Anderson, Partner at EY, to delve into historical and current challenges around the soft and hard market cycle. James, an experienced actuary turned con...
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Season 5
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Episode 3
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32:48
The GenAI Playbook: Guide to Insurance Transformation | Jacob Palmer, BCG
In this episode of Making Risk Flow, host Juan de Castro interviews Jacob Palmer, Partner at Boston Consulting Group (BCG). Jacob has over 13 years of industry experience in consulting, risk management, and insurance. In his role at BCG, he adv...
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Season 5
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Episode 2
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39:51
Consistency, Innovation, and Culture: Insights from QBE's CEO | Andrew Horton, QBE Insurance
It's a new year and a new season of the Making Risk Flow podcast. This time, host Juan de Castro sits down with Andrew Horton, the Group CEO of QBE Insurance. Located in 26 countries, QBE Insurance is one of the world's top 20 insurance and rei...
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Season 5
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Episode 1
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35:56
Actuaries and underwriters join forces in digital transformation | Jamie Wilson, Simon Cooper-Williams
In this episode of Making Risk Flow Juan is joined by Simon Cooper-Williams (Director of Portfolio Development Solutions at Markel International) and Jamie Wilson (Head of Pricing and Innovation at Hyperexponential). Together they discuss how t...
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38:42