Making Risk Flow | The Future of Insurance

The GenAI Playbook: Guide to Insurance Transformation | Jacob Palmer, BCG

Cytora Season 5 Episode 2

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In this episode of Making Risk Flow, host Juan de Castro interviews Jacob Palmer, Partner at Boston Consulting Group (BCG). Jacob has over 13 years of industry experience in consulting, risk management, and insurance. In his role at BCG, he advises global insurers on everything from growth acceleration to the adoption of new technologies.

Together, Juan and Jacob discuss a myriad of topics including why GenAI is a high priority for insurers, the ingredients for a successful GenAI strategy, the buy versus building considerations with new technology, and how the London market insurers are thinking about growth opportunities in the US market.

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Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.

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